Vidalia, Georgia
Not resolved

While attempting to change the oil for the first time in the water pump, the corners of the internal hex drive in the plug sheared on the first attempt to remove the plug.Yes, it was a new 8mm allen drive wrench and it was completely seated in the plug.

I tried tapping on the screw flange with a screw driver to remove it, and of course, the flange sheared. Now i have one *** of a job trying to get the screw out without damaging the threads in the pump housing. My question is, why in the *** would the plug be plastic instead of steel? If it was to save a couple pennies, they just lost a customer that paid a lot more than pennies for the pressure washer.

I am a product design engineer, and there's no way in *** i would have used plastic for the plug.And i might add, changing the oil in the motor is a pain due to the location of the drain plug.

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Troy Bilt. The most disappointing about troy bilt pressure washer from Troy Bilt was quality Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Troy Bilt.

Check out the best and the worst companies in Landscaping and Gardening category for more informed decision or compare Troy Bilt to other companies on our site.

Had an Experience with Troy Bilt?

Write a review


Terms of Service
Post Comment

You May Also Like

Trugreen - Another Lawn Destroyed Trugreen "...They promised they would kill the weeds and get and keep my lawn green and beautiful. In actuality, what they did was kill all of my grass and..." Read more Trugreen - Lawn care professional? Trugreen "Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small..." Read more Trugreen - Horrible, will never use again. Trugreen "TRUGREEN over-fertilized and killed large parts of our lawn, especially the backyard. We were interested in killing some weeds in our front yard and our backyard already looked very nice..." Read more Dimeo Farms - DiMeo labels with out organic Why Dimeo Farms "I am a concern citizen about this fraud DiMeo fruit fams is advertising about being organic. I found a picture of one of his pints and his label on it...." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more O2pur - Got it opened box filled halfway i charged but was green so it meant ready and it worked for 2hours and battetry dead permanet O2pur "i only wlsh for a refund but thats not gonna happen and now i have to pay 39 plus yer appreciated fuk cards i cant do *** online wrecked credit..." Read more Coaster Furniture - Damage Head board Coaster Furniture "I purchase the Felicity Collection item # 300345Q Queen bed from American Furniture Outlet on 1233 Sand Lake Road Orlando fl 32809 I received my furniture September 15th 2017 I..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more