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I will never purchase anymore Troy Bilt products

Several of us in my family have bought lawn mowers, weed eaters and pressure washers. In fact, I still have my lawn mower and it's not even 4 years old and yet, it only worked for 2 years. It has been sitting for about 2 years because I'm tired of putting into it. My brother told us to get one, than after we did, his quit working and he now has a Sears Craftsman. Every piece of equipment I own under the Troy Bilt name is not working. I also bought the warranty, which was of no use. When I walk into Lowe's, I tell others of my experience. Your company should have made it right or others like myself will soon go to social media. Just awful business!
2.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Warranty
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I didn't like
  • Quality of their engines
#1441507
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A 32cc 4 stroke engine with less than 25 hours of work/runtime stopped working. All attempts through the dealer to their service help back to the consumer left a bad feeling. "Throw it away" was the final response Wtf . I don't believe the products are of poor...
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3.0
Leitchfield, Kentucky
I liked
  • That it was quit always started and worked
I didn't like
  • That it had a very very short life span
#1392362
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Troy Bilt - Replacing the pto cable every other time I use it!

Pto cable has been replaced 5 times in 2 years! I just bought tenet another cable & it broke instantly! It’s been a problem every since I got the mower!
#1374175
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Bought a 3200 psi power washer. Used in once and the hose blew out. Tried to call customer service..there is no customer service reps to speak with. You are limited to an online chat which after wasting a half hour of my time proved to be useless. Troy-built and Briggs...
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#1372875
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Troy Bilt - Want blow out air

it Want blow out any air only used it once before changed spark plug refill with fresh gasoline
#1371603
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Troy Bilt - Resolved

After several purchases of the same item that i had to keep replacing, they finally shipped one out free of charge. What happens the next time it breaks?
#1365309
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Troy Bilt - Just broke my 4th. Tb360 plastic crap handle

Still no recall? This will be the 4th handle ive had to pay to replace in 2 years.
#1361817
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I have 2 push mowers the gas cap will not stay on I have had to replace it 3 times at $10.00 each time. The cap being higher than the motor is crazy. mow under a bush it comes off the vibration of the mower makes it come off it has literally two threads holding it on....
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#1344896
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I purchased a self propelled troy-bilt lawnmower from Lowes and within a few weeks it became hard to start, ran rough, and then ultimately did not start at all. after spending hours troubleshooting it to no avail, i gave up and bought a craftsman from Sears and have...
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#1336308
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I gave owned 2 of these power washers. One for my house in FL the ither in MA both can now be used as sprinkler systems. Water coming out of everyplace it should be. Both are less then 2 years old. I will never buy another of these cheap products!! Off to the trash....
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Anonymous
Judy

I bought a 2800 PSI power washer from Lowe's. Used it once, put it in shed (drained water and gas before storing). When I tried to start it 4 years later the pump had rusted s...

#1301117
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