Troy Bilt Contact Information

Toll-Free Number:

  • (800) 828-5500 U.S.A. Only

Order Status and Manuals Look up:

  • (860) 318-2507

Pressure Washer & Generator Inquiries:

  • (888) 611-6708

Toll-Free Sales and Support:

  • (800) 828-5500 U.S.A. Only

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Headquarters Address:

Troy-Bilt LLC
P. O. Box 368022
Cleveland, Ohio 44136-9722
United States

Other Info:

Mon - Fri: 8am - 8pm EST
Sat: 9am – 8pm EST
Sun: 10am - 6pm EST

Social Networks:

Summary of Troy Bilt Customer Service Calls


Customers Contact Troy Bilt to Ask about:

Product/ Service:

  • “Broken hose inlet coupler on pressure washer”

Return/ Replace:

  • “Replacement belt”


  • “Missing parts”
  • “Problem with my new mower”
  • “To find out the correct part for my macgine”

Troy Bilt Rating Stats

1.8 out of 5 stars
based on 41 reviews
See all 121 reviews reviews

Rating stats

  1. 22 reviews
  2. 10 reviews
  3. 6 reviews
  4. 2 reviews
  5. 1 review

Rating trend

About Troy Bilt

Top 5 Troy Bilt Services

Lawn Mower Replacement

Top 5 Likes about Troy Bilt

How they dont stand behind their products, Had good one in past, Good rider mower so far, When they run they work, Very good rider

Top 5 Dislikes about Troy Bilt

Quality of their product, Piece of junk, Built for life is meaningless, Useless warranty, No support


In 1937, Troy-Bilt introduced the first American-made rear tine rototiller. Troy-Bilt lawn and garden equipment is designed to last a lifetime. Troy-Bilt offers a complete selection of premium quality outdoor power equipment, including riding mowers, walk-behind mowers, tillers and cultivators, trimmers and edgers, leaf blowers, wheeled blowers, handheld blowers, chipper shredders, log splitters, snow throwers , power products, generators, haulers, and pressure washers. All the products offered by the company are available in the Lowes store chain and online. The customer service of the company is available at 1-800-269-6215 or by filling in the online form.

Troy Bilt reviews and complaints

Troy Bilt is ranked 63 out of 582 in Landscaping and Gardening category

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Troy Bilt Stats

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