filters
state:
Show
city:
Show
product:
Show
I am one that has never escalated an issue, never until now. In order for this to occur obviously I spent so much money on products but now once I need support I get delegated. I respect Pissed consumer allowing to upload videos and pictures, please follow as you will...
Read more
1.9
I liked
  • Until now
  • Prior to my initial contact with tb
I didn't like
  • Respoince from the detailed email was showing dealers
  • Tbilt doesnt realize companies exist providing better product
  • All my concerns where disregarded
#1103675
Reply to reviews
Contacted Troy Bilt customer service regarding question on recently purchased TB230 self propelled lawn mower. Wait time to talk to a customer service representative was almost 20 minutes. This was very frustrating and I almost felt like they just wanted a person to...
Read more
Anonymous
Smitty

Did you not purchase the item from a reputable supplier ?Our local equipment company repairs everything they sell and handles all warranty issues with the manufacturer.Or did ...

#1085794
Reply to reviews
We, my wife and I purchased a Troy Bilt riding lawn mower for our property back in Oct 2016. Used it once before winter set in. Then used again in spring of 2017, no problems at that time. On the third time I used this mower the engine started to make a sound like...
Read more
#1077103
Reply to reviews

Troy Bilt - Riding mower

Troy Bilt
#1115695
I thought if the lawnmower was to turn over it was supposed to stop when off seat. Well mine didn't. Was glad it was me instead of any of my children
Comment
Show

Troy Bilt - Troy built TB360 NREAKS THROTTLE CABLES

Troy Bilt
#1110532
2 time in 1 year you can order cable for 15.00 from troy built but call customer service they will send you one,they are on back order sucks known problem
Comment
Show

Troy Bilt - I got a rider mower a few months back. It never ran right.

Troy Bilt
#1090168
4.6
Details
In the end i had to repair mower myself and was stuck with a scraped mower. I am trying ta get a lap top now. I have to have by morning for my sons school. There giving a free printer,thats nice but still there chargeing a new price for used equupment. I need a good deal on a laptop and a mower. By morning. Its the last of the month i can get the rest of month free at RAC then start paying sept.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website

Troy Bilt - Troy built mower, TB230, purchased from Lowes on 04/22/16, engine has blown

Troy Bilt
#1084914
Customer service wait time is terrible. Waiting 10 minutes now, still no answer.
Comment
Show
I purchased a Troybilt Super Bronco 54 XP GT (14A7A3KA011) lawn tractor in May, 2017 to replace my 12-year old Troybilt Super Bronco and took delivery May15. I didn't get thru 1 mow before it died. It kept choking out and dying, as if the fuel tank was not properly...
Read more
1.3
I liked
  • How it drives when it runs
I didn't like
  • Piece of junk
  • Useless warranty
#1066311
Reply to reviews
Troy Bilt - Will not stay running
Troy Bilt - Will not stay running
Biggest mistake i've made in a long time, brigg straton motors sux.. Honda motors are the best. This machine, power washer is going back for a record 4th tmie.. I want to throw it in the lake. Lowes also has lost me as a customer as has any Troy built product going...
Read more
2.0
#1046388
Reply to reviews
After the third use of the mower, I started it oil smoke puffed out of the exhaust and oil was leaking from the air filter through the carburetor. And while cutting the grass the oil cap Popped off and oil went everywhere, I turn the mower off quickly, I read other...
Read more
1.0
I liked
  • How they dont stand behind their products
I didn't like
  • Quality of their product
#1046164
Reply to reviews
I bought a 2-cycle backpack leaf blower around October or November of 2016 and after only just a few hours of using this P.O.S. it would only run on half choke giving me a lot less power for doing a proper job, a short time later I was using it and the *** thing just...
Read more
Anonymous
Willie Hines

I bought a troy-bilt trimmer from Lowes a year ago, started having problems with it since day one. The dam thing was hard to start when it was running it ran rough, took 10 to...

#1001471
Reply to reviews
Bought the mower in may 2016 from Lowes. Loved it right off. Advertised as "a one oull start". After about a month the mower was hard starting after it was warm and had to start again. Finally in September after putting up with the hard starting problem, it finally...
Read more
3.3
#941916
Reply to reviews
About a year ago i bought a new tiller reverse tines only because i could not find a regular one.I have had tillers from you all my life the first was the iron wheel one. I have bought at lease 6. This one is apiece of junk.It clogs up between the tires and tiller...
Read more
1.0
I didn't like
  • Quality of their product
#936703
Reply to reviews
I have a troy built pony lawn tractor i have had it for a year and half i ran it for a week and the blade flew off and hurt a dog i paid for that then the the first season the belts wore out then the gaurds starting to come off then the cable to run the bladesgot...
Read more
1.0
#935720
Reply to reviews